Terms and Conditions

These Terms and Conditions govern the use of the Securehands Recruitment Ltd website and services. By accessing our website or using our services, you agree to be bound by these Terms.

1. About Us

Securehands Recruitment Ltd (“we”, “us”, “our”) is a care staffing agency supplying healthcare assistants, support workers, and care staff to care providers and organisations across the UK.

Registered Office: 82A James Carter Road, Middenhall, Suffolk, United Kingdom
Email: info@securehandsrecruitment.com
Website: www.securehandsrecruitment.com

2. Use of Our Website

Our website is provided for general information, recruitment, and enquiry purposes only.
You agree to use this website lawfully and not in any way that may cause harm, disruption, or damage to the site or to others.
We reserve the right to suspend or withdraw access to our website at any time without notice.

3. Recruitment Services

For Candidates

Registration with Securehands Recruitment does not guarantee work.
All placements are subject to satisfactory compliance checks, including (but not limited to):
DBS checks, references, right-to-work verification, and required training.
Candidates must provide accurate and truthful information at all times.

For Clients

All staff supplied remain under the contractual terms agreed separately between Securehands Recruitment Ltd and the client.
Clients are responsible for providing a safe working environment and appropriate induction for agency staff.
Any concerns regarding performance, conduct, or safeguarding must be reported immediately.

4. Compliance & Safeguarding

Securehands Recruitment Ltd is committed to safeguarding vulnerable adults and children.
Any safeguarding concerns identified by candidates or clients must be reported immediately in line with our safeguarding policy.
Failure to report concerns may result in removal from assignments or termination of engagement.

5. Payments & Timesheets

Candidates must submit accurate and complete timesheets by the required deadline.
Late or incomplete timesheets may result in delayed payment.
Clients are responsible for authorising timesheets accurately and promptly.
Payment terms for clients are governed by separate contractual agreements.

6. Intellectual Property

All content on this website, including text, logos, graphics, and branding, is the property of Securehands Recruitment Ltd unless otherwise stated.
You may not copy, reproduce, distribute, or use website content without prior written permission.

7. Data Protection & Privacy

We process personal data in accordance with the UK GDPR and Data Protection Act 2018.
Please refer to our Privacy Policy for full details on how we collect, store, and use personal information.
By using our website or services, you consent to such processing.

8. Limitation of Liability

We make reasonable efforts to ensure information on our website is accurate; however, we do not guarantee it is always complete or up to date.
Securehands Recruitment Ltd will not be liable for any loss or damage arising from the use of this website or reliance on its content, except where liability cannot be excluded by law.

9. Third-Party Links

Our website may contain links to third-party websites for convenience.
We do not endorse or accept responsibility for the content or practices of external websites.

10. Changes to These Terms

We reserve the right to amend these Terms and Conditions at any time.
Any changes will be effective immediately upon being published on our website.
Continued use of the website constitutes acceptance of the updated Terms.

11. Governing Law

These Terms and Conditions are governed by and interpreted in accordance with the laws of England and Wales, and the courts of England and Wales shall have exclusive jurisdiction.

12. Contact Us

If you have any questions regarding these Terms and Conditions, please contact:
Securehands Recruitment Ltd