FAQ
Use our online request form, email us, or call. We will confirm the details and start matching as soon as we receive your request.
For Care Providers
How quickly can you provide a care staff?
We respond as quickly as possible and will always be honest about our availability for the shifts you need.
What areas do you cover?
We currently cover Shropshire, with scope to expand. Contact us to discuss your specific location.
Are your care staff experienced in my type of service?
We match workers based on experience and suitability, not just availability. Tell us about your service and the people you support, and we will only propose those who fit.
How do your rates work?
Rates depend on factors such as shift type, location, and notice period. We will confirm rates clearly before you book.
How do I request staff?
Use our online request form, email us, or call. We will confirm the details and start matching as soon as we receive your request.
For Care Staff
What experience do I need?
We look for recent experience in social care, ideally in care homes, supported living, day care, or similar services.
What documents do I need?
You will need a CV, right to work documents, references, an up to date DBS (or willingness to obtain one), and evidence of relevant training.
How often will I be paid?
We will confirm our payment schedule during registration, including how and when payments are made.
Can I choose where I work?
Yes. You can tell us your preferred settings, locations, and shift patterns, and we will offer roles that match.
Can I get regular shifts?
We aim to provide regular work where possible, often with services that appreciate having familiar faces return.