Privacy Policy

1. Who we are

This Privacy Policy explains how SECUREHANDS RECRUITMENT LTD (“SecureHands”, “we”, “us”, or “our”) collects, uses, and protects your personal data when you interact with us, including when you visit our website.

  • Company name: SECUREHANDS RECRUITMENT LTD
  • Business type: Recruitment and staffing services
  • Country of operation: United Kingdom
  • Contact email: info@securehandsrecruitment.com

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us at info@securehandsrecruitment.com

2. Scope of this Privacy Policy

This Privacy Policy applies when you:

  • Visit our website or any landing pages operated by us
  • Fill in a form or submit your details on our website
  • Communicate with us by email, phone, or social media
  • Use our services as a candidate
  • Use our services as a client (employer or hiring manager)
  • Interact with us in any other way related to our recruitment services in the United Kingdom

By using our website, you acknowledge that you have read and understood this Privacy Policy.

3. The personal data we collect

3.1 Candidate data

If you are a candidate, we may collect and process the following information:

Identification and contact details

  • Name
  • Email address
  • Phone number
  • Postal address
  • LinkedIn profile or other professional profile links

Professional information

  • CV / résumé and cover letters
  • Employment history
  • Education and qualifications
  • Skills, certifications, and professional memberships
  • Salary expectations and notice period
  • Work preferences (role type, location, working pattern)

Recruitment process information

  • Interview availability and outcomes
  • Notes from calls, interviews, and assessments
  • Feedback from clients (employers)

Right to work and compliance information (where applicable and lawful)

  • Proof of identity and right to work documents
  • Reference details and results
  • Background checks, where required by clients and permitted by law

We generally do not seek to collect special category data (such as health, ethnicity, or religious beliefs). If such information becomes relevant (for example, to comply with legal obligations or for equal opportunities monitoring), we will handle it in accordance with UK law and with additional safeguards where required.

3.2 Client and business contact data

If you are a client or prospective client, we may collect:

  • Name and job title
  • Company name and address
  • Business email address and phone number
  • Details about your hiring needs and open roles
  • Communications and meeting notes
  • Contract and billing information where relevant

3.3 Website and communication data

When you visit our website, we may collect:

  • Technical data such as IP address, browser type, device type, and operating system
  • Usage data such as pages viewed, time spent on pages, navigation paths, and referring websites
  • Information you provide in forms, such as contact forms, job applications, or newsletter sign-ups

We may use cookies or similar technologies to operate and improve the website. If we do, you will be informed via a cookie banner or notice and given options where required by law.

4. How we use your personal data

We use your personal data only where we have a lawful basis to do so under UK data protection law (UK GDPR and the Data Protection Act 2018).

4.1 For candidates

We may use your data to:

  • Assess your suitability for roles and match you with job opportunities
  • Share your profile or CV with client organisations (with your knowledge)
  • Arrange and manage interviews and feedback
  • Provide guidance and support during your job search
  • Maintain a talent pool for current and future opportunities
  • Communicate with you about roles, recruitment processes, and updates
  • Comply with UK legal and regulatory requirements

4.2 For clients and business contacts

We may use your data to:

  • Provide recruitment and staffing services
  • Respond to enquiries and manage our relationship with you
  • Understand your hiring needs and recommend suitable candidates
  • Negotiate and perform contracts
  • Send information about our services that may be of interest to you (where permitted by law and with appropriate opt-out options)

4.3 For website visitors and operations

We may use website and technical data to:

  • Operate, maintain, and improve our website
  • Monitor usage, performance, and security of the website
  • Analyse how visitors use our website to improve content and services
  • Detect and prevent fraud or abuse
  • Comply with legal obligations and protect our rights

5. Legal bases for processing (UK)

Under UK GDPR, we rely on one or more of the following legal bases:

  • Performance of a contract: where processing is necessary to perform a contract with you or to take steps at your request before entering into a contract (for example, placing you in a role or providing recruitment services to a client).
  • Legitimate interests: where processing is necessary for our legitimate business interests in running a UK recruitment agency, including matching candidates to roles, maintaining client relationships, and improving our website and services, provided those interests are not overridden by your rights and interests.
  • Consent: where we ask for your consent, for example for some marketing communications. You can withdraw your consent at any time.
  • Legal obligation: where we must process your data to comply with UK legal or regulatory requirements, such as tax and accounting rules or right-to-work checks.

6. How we share your personal data

We may share your personal data with:

  • Client organisations in the UK that are recruiting for roles that match your profile (if you are a candidate)
  • Service providers who support our operations, such as IT and hosting providers, email and communication tools, and CRM systems, under appropriate contracts and data protection safeguards
  • Professional advisers, including lawyers, accountants, and auditors, where necessary
  • Regulators, law enforcement, or other authorities, where we are required to do so by UK law or where it is necessary to protect our rights or the rights of others

We do not sell your personal data.

7. International data transfers

Our main operations and primary market are in the United Kingdom.
If we use service providers or tools that involve transferring your personal data outside the UK (for example, to cloud services hosted in other countries), we will ensure that appropriate safeguards are in place, such as:

  • An adequacy regulation by the UK government confirming that the destination country provides an adequate level of data protection, or
  • Contractual protections such as standard contractual clauses approved under UK law.

You can contact us if you would like more information about these safeguards.

8. How long we keep your data (retention)

UK law requires us to keep personal data no longer than necessary for the purposes for which it was collected. We apply this principle and use typical retention periods for recruitment activities.

8.1 General retention approach

We keep your personal data only for as long as reasonably necessary to:

  • Provide our recruitment and staffing services
  • Maintain records of placements and business relationships
  • Comply with UK legal, tax, and regulatory requirements
  • Handle complaints, disputes, or legal claims

After the relevant retention period ends, we will either delete your data securely or anonymise it so that it can no longer be linked to you.

8.2 Typical retention periods

Subject to any specific legal or contractual requirements:

Candidates (CVs, profiles, contact details, interview notes)

  • Typically kept for up to 2 years from the date of our last meaningful contact with you (for example, when you last updated your details, applied for a role, or communicated with us about opportunities).
  • We do this to be able to contact you about suitable roles and to maintain accurate recruitment records.
  • You can ask us at any time to update or delete your profile (see “Your rights” below).

Client and business contact data

  • Kept for as long as we have an active business relationship and typically for up to 6 years after the relationship ends, to maintain records for contracts, tax, and legal limitation periods.

Contract and financial records (invoices, payments, contracts)

  • Typically retained for 6 years from the end of the relevant financial year, as commonly required under UK law and accounting rules.

Compliance and right-to-work records

  • Retained for the period required under UK law and any applicable limitation periods, usually between 2 and 6 years, depending on the nature of the record.

Website technical logs and analytics data

  • Typically retained for up to 12–24 months, unless a longer period is needed in relation to security, fraud investigation, or legal issues.

These periods may be extended if necessary in connection with an ongoing dispute, investigation, or legal claim.

9. How we protect your data

We take appropriate technical and organisational measures to protect your personal data against accidental or unlawful destruction, loss, alteration, or unauthorised access.

Although we do our best to protect your personal data, no method of transmission or storage is completely secure. If you believe your personal data has been compromised in connection with our website or services, please contact us immediately at info@securehandsrecruitment.com.

10. Your rights (UK)

Under UK data protection law, you may have some or all of the following rights:

  • Right of access – to request a copy of the personal data we hold about you.
  • Right to rectification – to have inaccurate or incomplete personal data corrected.
  • Right to erasure – to ask us to delete your personal data in certain circumstances.
  • Right to restrict processing – to request that we restrict how we use your data in certain circumstances.
  • Right to object – to object to certain types of processing, including processing based on our legitimate interests or for direct marketing.
  • Right to data portability – to request that we provide your personal data in a structured, commonly used, and machine-readable format, or transfer it to another controller where technically feasible.
  • Right to withdraw consent – where we rely on your consent, you can withdraw that consent at any time, without affecting the lawfulness of processing carried out before withdrawal.

To exercise any of these rights, please contact us at info@securehandsrecruitment.com. We may ask you for proof of identity before responding.

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO), the UK data protection regulator, if you are unhappy with how we handle your personal data. More information is available at www.ico.org.uk.

11. Marketing communications

If you sign up to receive updates or marketing from us, we may send you emails or other communications about our services or job opportunities.

You can opt out at any time by:

We may still contact you with service or transactional messages where necessary, for example to respond to an enquiry or manage an ongoing recruitment process.

12. Data relating to children

Our website and services are not directed at children under the age of 16, and we do not knowingly collect personal data from children. If you believe that a child has provided us with personal data, please contact us so that we can take appropriate steps.

13. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal obligations. When we make material changes, we will update the “Last updated” date at the top of this page and, where appropriate, provide a notice on our website.

We encourage you to review this page periodically to stay informed about how we handle your personal data.

Privacy: SECUREHANDS RECRUITMENT LTD collects and uses personal data (such as CVs, contact details, and hiring information) only as needed to provide our UK recruitment services, match candidates with roles, and meet legal obligations. We do not sell your data and take steps to keep it secure. For full details, please see our Privacy Policy.